United Kingdom Approved

Grosvenor Casino Review

Grosvenor Casino boasts of over a million active users making it one of the most revered online businesses for having effectively duplicated the success of its land based counterpart. Praised for the stellar performance of the games it provides its customers with, Grosvenor Casino has fought diligently to earn and maintain its reputation as one of the best online casinos for UK players.

Grosvenor Casino is playable in the United Kingdom.

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Quick Summary

Website www.grosvenorcasinos.com
Licensed by Alderney Gambling Control Commission
Current Bonus 100% Bonus up to £20 FREE
Payout Rate 95.4%
Payout Speed 2-4 Days
Games 300+
Powered by NetEnt, IGT, Microgaming, Realistic games, Novomatic
Payment Methods Visa, Mastercard, Neteller, Skrill, DELTA and more
Support 24/7 email [email protected], live online chat, +0800 083 1990
Available in United Kingdom
Secured with Secure 128-bit SSL Encryption

RealScore

96%Excellent

 

Mobile, Tablets, Desktops

Founded:
2011

Owned by:
Rank Leisure Holdings Ltd.

Certified by:
Verisign

Banking Methods

This is one of the only sites that allow you to deposit as little as £5 through popular payment services like Visa, PayPal, Paysafecard, Maestro, Neteller, Mastercard, and Skrill. Grosvenor Casino makes the whole process of depositing a lot easier with enhanced security features of its electronic wallet and a prepaid voucher that is a great option if you intend to put a cap on your gambling expenditure. No fees are incurred when customers deposit money into their Grosvenor accounts.

About all the payment methods listed above can be used to cash out your winnings. Customers have to verify their identities when making withdrawals but this is a security feature that most seem to appreciate. Pay out speeds are also quite fast especially for electronic wallets or banking methods such as PayPal and Skrill.

Software and Security

Whether you own a PC, Mac, tablet or smartphone, Grosvenor Casino online is presented to you in an authentic design with the most interactive gameplay offerings. The crisp graphics particularly stand out in the well laid out website that makes finding your favorite games a breeze regardless of whether you are a newcomer or a regular player. Best yet, you can enjoy all of this without downloading a single thing as everything is completely web-based, meaning all you have to do is access the casino via your browser and you’ll be able to play all the games right there!

Over 300 games powered by a number of award-winning software providers like Microgaming, NYX, NetEnt, IGT, Electracade, Endemol and Mazooma are provided, including many popular titles that are all optimized for a wide range of devices to deliver unmatched flexibility coupled with exceptional performance. Customers even get to play live dealer games on their mobile phones with superb video quality.

40 years of operations sum up to a pretty solid reputation but that is not all that Grosvenor offers its customers. Security is indeed a top priority and they have employed the latest cutting edge encryption software to ensure customer data is completely secure at all times.

This casino is certified by: Verisign

Promotional Bonuses

Unlike other casinos that teases you with fantastic welcome bonuses and then leaves you out to dry once you’ve made the initial big splurge, Grosvenor is instead taking an alternative approach – one that is much appreciated by complete newcomers and veterans alike.

Grosvenor offers all new players a £20 bonus upon an initial deposit of £20+, an amount that may seem little compared to others, but is in fact a perfect introductory amount for complete new comers to get a taste of online gambling without needing to break the bank. Also, unlike most casinos, the bonus amount is subjected to a very low 5x playthrough requirement, meaning it’s real easy to achieve and be able to withdraw any winnings.

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Loyalty Program

For customers who think that the welcome bonus is rather low, you will be happy to know that playing regularly will earn you a plethora of loyalty rewards. The points are rewarded even in all the Grosvenor land-based casinos and customers are allowed to interchange these points between the online and land-based casinos. Once they mature, the points can be redeemed either for cash, casino comps, and gifts. £1 worth of comp points is awarded for every 100 play points players earn.

A special Gold Card is awarded to a select number of qualified players who are then made eligible for extra promotional offers and exclusive invitations to casino sponsored events. But that is not all. Grosvenor Casino online also has a special invite only VIP Club for its most loyal customers. Being in this VIP club sets you up for very many lucrative perks including a VIP helpline, increased table limits, a personal account manager, priority sports betting services and VIP invitations to exclusive events.

£20 No Deposit Bonus

Exclusive for members of any Grosvenor Land-based casinos: When you join grosvenorcasinos.com and enter your land-based membership details, you’ll immediately receive £20 no deposit bonus in to you account.

Variety of Real Money Games

Most slot players will probably be spoilt for choice when they get to see the over 200 slot titles that Grosvenor Casino online has in its ever growing catalog. Since a number of software providers power this catalog, players also have the option of trying out new games that are continuously added to the existing collection. Among the huge selection are many progressive jackpots available for competitive players with prizes reaching over £1 million!

A unique offering from Grosvenor online casino is a pinball roulette machine that allows players to put the roulette ball in play by launching it like they would do in a traditional pinball machine. This extra interaction has been well accepted by many players, and has steadily climbed the popularity ranks since it was first introduced in 2012.

If you’ve had enough of slots, or simply want to try other games, there is an endless selection including; the casino’s own offering of video poker and online poker table, classic arcade games like Deal or No Deal, as well as live dealer games like roulette, blackjack, baccarat and casino hold’em – all of which provides online real money casino players with a realistic and genuine experience as one would expect at a traditional brick and mortar casino.

Playable United States Flag
Playable United Kingdom Flag
Playable Canadian Flag
Playable Australian Flag
Playable New Zealand Flag
Playable South African Flag

Available in the United Kingdom.

Customer Support

Customer support is usually one of the defining factors for casino businesses’ success and Grosvenor does it just right. Its customer support staff are perhaps the most experienced and professional in the industry handling issues in a friendly and efficient manner. Their live chat representatives are available 24/7 to sort out all customer inquiries. If you like, you can email the customer support staff or call them toll-free on their telephone number. Either way, your issues will be sorted out as fast as humanly possible.

Phone Support Tests

Fluency:  StarStarStarStarStar
Response Time:  StarStarStarStarStar
Technical Ability:  StarStarStarStar
Friendliness:  StarStarStarStar

4/5 Stars

StarStarStarStar

“Speedy response time.”

Live Chat Tests

Fluency:  StarStarStarStarStar
Response Time:  StarStarStarStarStar
Technical Ability:  StarStarStarStarStar
Friendliness:  StarStarStarStarStar

5/5 Stars

StarStarStarStarStar

“Excellent support service!”

Email Tests

Fluency:  StarStarStarStarStar
Response Time:  StarStarStarStar
Technical Ability:  StarStarStarStarStar
Friendliness:  StarStarStarStarStar

5/5 Stars

StarStarStarStarStar

“Slower but brilliant assistance.”

The Real Verdict

Grosvenor started out as a land-based casino before venturing onto the online domain where it has continued to establish a track record that is yet to be beaten by many other casinos.

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FAQ

  • Is there a downloadable version?

    Yes, there is a downloadable version of Grosvenor casino offering a reasonable number of casino games with the same functionality as the website.

  • Can I play with the same account at the land-based casinos?

    One account for all. That is Grosvenor’s policy. So, you can access account across all of its online and brick and mortar facilities.

  • How secure is customer information?

    The casino uses advanced and up to date SSL encryption coupled with top notch firewall technology to protect your data. Your data is very secure.

18+ - NCPG - Nevada Council on Problem Gambling - Gamblers Anonymous

100% Bonus up to
£20 FREE
+ other promotions

  •  Great Selection of Games
  •  24/7 Support Lines
  •  Quick Payouts
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