Frequently Asked Questions

Looking for quick answers to your questions on real money online casinos? We’ve listed the most popular ones here for your convenience to reassure your doubts about joining in on the fun.


What is the best online casino?

Depending on a player’s definition of ‘best’, there are a large handful of great entertaining online casinos worth your time. As long as the online casino is legally regulated, safe and reputable, players can find their own ‘best’ casino based on their preferences, be it visuals, deposit methods, payout speed or a whole other host of preferences that come with experience.

If I win too much will my account be cancelled?

Casinos operate on a percentage in the form of the house edge and so any players who win will be encouraged to come back and do so as their word of mouth from winning are usually more valuable to the casinos as players winning big and consistently.

Where can I find the best online casino bonuses?

Bonuses are always changing and may display in different currencies so we’ve simplified it for you by translating the best bonuses into your currency every week and listed them in your respective country’s “top real money casinos” page.

How old do I have to be to play at an online casino?

Depending on where you’re playing from, country laws are commonly between 18/21 but always check with your local laws if you are unsure.

Safety and Security

Are online casinos actually safe?

By making sure the casino itself is regulated and the site runs on secure SSL encryption you’re giving yourself the best chance of a safe and successful casino experience. If you stay on site recommended by experts you’re no more likely to lose your money due to cyber-attacks than your bank is.

Are there safe and reliable online casinos?

In asking this you must have a healthy dose of skepticism which we always encourage because in truth there are actually casinos out there that are not safe. That is exactly why you should always play on regulated casino sites where your mind and money will be safe from any unwelcomed outside harm.

What is a reliable online casino?

All the sites you find listed on are 100% trusted and reliable for any player to gamble on. Generally, you want to make sure the online casino you play decide to play on is fully licensed and regulated with player protection so you know that you are in safe hands.

Are online casinos scams?

As with everything form of entertainment there will undoubtedly be those out there looking to take advantage of newcomers which is why it is imperative that you only play on trusted casino sites scrutinized and recommended by industry experts before parting with your money.

Are online casinos fixed?

Every casino game openly has a house edge in order to give the casino a chance to continue operating and while some online casinos have been known to fix results, you can remain perfectly safe by only playing on regulated sites. Organisations such as eCogra help to regulate fair play from the casino’s end so look out for organisations like these when choosing a casino or just use one of the ones we’ve recommended.


How do I get paid if I win?

In order to get paid after winning you will need to use one of the valid ‘withdrawal’ methods listed on the site or on our review of it.

Are there any processing fees for depositing or withdrawing?

It all depends on which option you choose to pay with when you play. However, online casinos themselves don’t usually charge any extra fees.

How long does it take to receive my real money winnings?

Depending on the casino you choose you play on, this can vary from anything around 1 day up to 5 days. Some of the longer cashouts are usually due to diligent security checks which is always good when it comes to your money but if you have any concerns you can always contact the customer support to see if they can give you an update on where your cashout is.

Why is my payment not going through?

Don’t panic, the most likely cause for this is due to high player traffic so if you’re playing at peak hours just be patient and keep trying. If this issue persists, your best bet is to contact the online casino site’s support team.

Why has my cash withdrawal taken longer than expected?

It is normal for transactions to occasionally go over the expected period. This can be down to a number of reasons including but not limited to high network traffic, international bank transfers or bank/public holidays.