Australia Approved

Jackpot City Casino Review

Not many online casinos have stood the test of time and the ever increasing customer demand for near perfect gaming experience. Boasting of hundreds of real money games, a license from Malta and multilingual customer support services, JackpotCity has proved time and time again that its experience is not the only thing it brings to the table. Thanks to the loyalty of its millions of global customers it has managed to maintain a top position in the online casino business.

JackpotCity Casino is playable in Australia.

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Quick Summary

Website www.jackpotcitycasino.com
Licensed by Malta Gaming Authority
Current Bonus 100% Match Bonus up to AU$1600 FREE
Payout Rate 96.1%
Payout Speed 1-2 Days
Games 500+
Powered by Microgaming
Payment Methods Visa, Mastercard, Paysafecard, Neteller, Skrill and more
Support 24/7 email [email protected], live online chat, +44 800-917-8547
Available in Australia, Canada, New Zealand
Secured with Secure 128-bit SSL Encryption

RealScore

97.5%Excellent

 

Mobile, Tablets, Desktops

Founded:
1998

Owned by:
Digimedia Limited Casinos

Certified by:
eCOGRA

Banking Methods

Online casinos have to ensure that customers are satisfied not only with the security of their cash transactions but also the speeds at which these transactions are processed. JackpotCity achieves excellence at providing both of these player-magnet features through integrating a variety of the most popular, fastest and most secure payment services such as Neteller, MasterCard, BankWire, VISA and Paysafecard among others.

Withdrawals can be made using these methods but this is not even the best part yet. JackpotCity goes a step further by providing a transaction history dashboard, which is very useful to customers who want to track how they spend and withdraw their money.

Software and Security

As you would expect of a casino of JackpotCity’s reputation, its catalog of over 400 Microgaming-powered premium games does not disappoint at all. Gaming experience is splendid owing to the superiority of the continuously updated, cutting edge technology that Microgaming offers. Players are therefore assured of the most interactive graphics, sounds, and animations to ever grace the screens of their devices.

Whether you own a computer, laptop, tablet or smartphone, JackpotCity can be easily accessed right from your browser via an instant play flash version. Other than being very fast and responsive, this instant play version of the casino offers almost all of the games offered by Microgaming. Downloadable clients and apps are also available on Windows, Mac, iOS, Android and Blackberry devices for customers who feel that they are more comfortable playing on the go. The apps, to say the least, are nothing short of amazing especially when it comes to raw functionality and speed, thus making them another great selling point for JackpotCity.

JackpotCity, as mentioned before, has achieved its success by making safety, security as well as trustworthiness its primary concern so as to ensure players are not worried about anything but their next bet. The casino is eCogra certified and makes use of only certified random number generators. That aside, they openly share auditing reports and their certificates on their website for customers to vet or scrutinize.

This casino is certified by: eCOGRA

Promotional Bonuses

Welcome bonuses are usually a slippery slope for most online casinos more so the ones that have been around for over a decade. Offering competitive bonuses is by far the most significant and appealing factor to customers.

Online casinos have to constantly strive to ensure that their homepage banners have the most eye-catching sign-up bonuses to get their potential customers interested. JackpotCity’s sign up bonuses have always stood out over the years especially due to the fact that it has been tripled since the casino came into being. This radical increase in their welcome bonus includes a 100% match up bonus of up to $400 for the first four deposits valid for a whole week – not many casinos can beat that.

100% Match Bonus up to
AU$1600 FREE

 Verified Bonus

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Furthermore, the 50x playthrough requirement for withdrawing only puts the bonus, and not the deposit, into consideration which means that once the wagering requirement is complete, players get to keep the bonus, the deposit as well as all their winnings. Though only slots, keno, and scratch cards count 100% towards the playthrough requirement, unlike other online casinos JackpotCity has raised the caps of most of the remaining casino games to count to up to 10% towards the playthrough.

All new real money players are entitled to a welcome bonus that’s worth up to $1000 as well as 500 FREE club points to get you started on the Loyalty Club program.

Loyalty Program

As if the generous welcome bonus is not enough, JackpotCity continues to reward its customers by automatically enrolling them into a six-tier loyalty program that is without a doubt one of the best. As always, loyalty programs are the focal point when it comes to customer retention, and it is thus very important to get it right. This is not determined by just giving players points but also the value of these points.

The points earned from JackpotCity’s loyalty program can be cashed in for wagering cash, free spins and extra credits etc. This is rather a very convenient form of rewards owing to the flexibility that customers are allowed when it comes to how they wish to spend their loyalty points. Progressing further also presents players with the opportunity of becoming VIP players who receive additional perks such as personal VIP assistance, exclusive promotions, higher betting limits, and to top it all off, gifts for birthdays or playing anniversaries.

Variety of Real Money Games

Like its name suggests, JackpotCity is perhaps the most fully stocked den for progressive jackpots most of which are the best selections from Microgaming's vast library of impressive jackpot titles. For instance, Microgaming’s Mega Moolah and Dark Knight Titles are very popular given that their Mega prizes start at a whopping $1 million – enough to get every casino game enthusiast excited.

Microgaming’s might in delivering the best slot titles is best flaunted by the hundreds of diverse slot machines that players are offered in JackpotCity. Video slots, slots with features, themed slots, TV show slots, you name it- you will definitely find something that tickles your fancy. A decent number of table games such as several variants of roulette and blackjack titles are available too.

Playable United States Flag
Playable United Kingdom Flag
Playable Canadian Flag
Playable Australian Flag
Playable New Zealand Flag
Playable South African Flag

Available in Canada, Australia and New Zealand.

Customer Support

Being able to communicate with customer support staff via live chat, telephone or email is definitely a great feature. Being able to speak to them 24/7 in any of the 15 languages they offer is even better. As such, JackpotCity’s customer care services is simply the best, something that other online casinos should at least try to emulate.

Phone Support Tests

Fluency:  StarStarStarStar
Response Time:  StarStarStarStarStar
Technical Ability:  StarStarStarStarStar
Friendliness:  StarStarStarStarStar

5/5 Stars

StarStarStarStarStar

“Simple and precise solutions!.”

Live Chat Tests

Fluency:  StarStarStarStarStar
Response Time:  StarStarStarStarStar
Technical Ability:  StarStarStarStar
Friendliness:  StarStarStarStarStar

5/5 Stars

StarStarStarStarStar

“Quick and efficient.”

Email Tests

Fluency:  StarStarStarStarStar
Response Time:  StarStarStarStar
Technical Ability:  StarStarStarStar
Friendliness:  StarStarStarStarStar

4/5 Stars

StarStarStarStar

“All issues resolved without a hitch.”

The Real Verdict

With a decade long worth of experience, JackpotCity has perfected its craft in a very successful bid to make reliability, transparency and customer satisfaction the driving force of their success.

100% Match Bonus up to
AU$1600 FREE

Get My Bonus

Top Casino Sites of September

As well as JackpotCity casino, we have many fantastic online casinos available for you on CasinosRealMoney.com – Below you’ll find the top picks based on the most recent rankings from last month.

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FAQ

  • Can I play for free?

    Yes, customers are allowed to play for free either for practice or just for fun.

  • Which kind of tournaments can players expect?

    The Jackpot City calendar is updated constantly and feature a variety of tournaments, including Blackjack tournaments. Look out for those.

  • Can I play with a live dealer?

    Of course. A number of popular live dealer games are available for players to choose from.

18+ - NCPG - Nevada Council on Problem Gambling - Gamblers Anonymous

100% Match Bonus up to
AU$1600 FREE
+ more offers

  •  Brilliant Welcome Bonuses
  •  High Player Traffic
  •  Great Overall Experience
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